Shipping and Return Policy

Shipping Information

We currently accept orders within Cambodia only.

  • Free Shipping: Enjoy free nationwide shipping on orders over $35.
  • Self Pickup: Customers in Phnom Penh can opt for free self-pickup at our designated location.
  • Delivery Timeline:
    • For Phnom Penh: Orders will be delivered on the same day or the next day.
    • Cash on Delivery (COD) is available for all orders within Phnom Penh city.

Return Policy

At Lumiéa, customer satisfaction is our top priority. If you receive a product with any quality issues, we offer a free return or exchange.

  • Customers must cover the return shipping cost.
  • Returns and exchanges are only applicable for products with defects or quality problems.

If you have any questions or need further assistance, feel free to contact our customer support team.

Thank you for choosing Lumiéa – we’re here to make your beauty journey seamless and enjoyable!